engineering?

today at 5:30 pm the church will migrate to a new email system. why the engineers chose to do this, i don't know. why they chose to do it in the middle of the summer when everyone will be wanting time off, but can't take time off because of the migration, i will never know.

the old system was working fine, and it was something we all (support staff and users) knew. there may have been glitches somewhere that no user or support personnel or indeed anyone but the engineers will ever see, but they wanted to change it. fine.

along with the change in mail client, they have set up a new system for the computer log-in portion of it all. but not just any system, a system wherein the users gets to pick his own username. so now, along with all the usernames that follow the standard (lastnamefirstandmiddleinitials) we get things like irishwife42 or xhlllln. do you want to try to find users by their first and last name when there is no standard? i certainly don't.

and then on top of all of this...last night an engineer deleted all the accounts of all of the support staff.

all.

so yesterday my team - because we administrate accounts - worked all day trying to recreate and re-add all the rights on some 200+ accounts. again, why the engineer couldn't have conducted his testing on test accounts is something else i'll never know.

and did i mention that because of this change i get to go in to work at 6 in the morning instead of my usual 9:30. i'll be working a 12-hour shift trying to help out as much as i can. ew.

now, i love my brother-in-law, but i'm glad he's a chemical engineer and not one that i'll ever have to work with in my job doing technical support.

thanks for that, jared.